Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
The Role
We are looking for driven individuals who enjoy combined role, project management and solution architect. Also interested in industry-leading Life Sciences Commercial solutions.
As a key member of our Professional Services team, you’ll be at the forefront of our mission. You’ll work side-by-side with customers, understanding their unique challenges and needs. You’ll be a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and long into the future.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and it is required to work in Tokyo or Osaka. Some customers may ask you to work onsite.
What You’ll DoLead implementation/roll out/enhancement/migration project of Commercial Veeva Solution (CRM/Vault PromoMats/Events Management, etc.) to our global/domestic clients.Manage tasks during the implementation project such as workshops delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.Collaborate with customers and team members both Japan-based and Global-basedAlignment with customer’s global governanceCollaborate cross-functionally with Product, Strategy, Sales, CSM and other teams across the company.Requirements5+ years experience with a minimum of 2 years in either IT consulting / professional services environment in a regulated industry (banking, insurance, life sciences, etc.) or in a life sciences IT / Commercial area.Exposure to business and IT groups in an implementation, administration, or other supporting role for software solutions. Experience developing workshop material, training material, or requirements-gathering sessions with business and system stakeholders.Ability to act with speed to understand requirements, create corresponding solutions, and willingness to “roll up your sleeves” to design and implement a Veeva solution.Ability to travel in domestic and internationalBusiness Level English and Fluent in JapaneseVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
