Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Veeva is seeking a detail-oriented Payment Processing Coordinator to join our Veeva Digital Events team. The successful candidate will be required to work closely with internal and external customers to process payments in accordance with customer contracts and guidelines and resolve any questions, or concerns to support the business. This role requires the willingness to work cross-functionally with all departments throughout the organization.
A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer success as the number one priority.
What You'll DoProcess high volumes of Speaker Honoraria/Expense and Display & Exhibit payments within our proprietary event management software platform, tasks include:Review Speaker contracts to ensure payment amounts are accurateCalculate travel stipendsReview Speaker expense submissions for accuracy (ensure there is proper supporting documentation and submissions are aligned to customer guidelines)Record daily journal entries and perform quarterly account reconciliationsReview W9 forms and TIN Match for accuracyWork closely with internal business team members to review potential payment discrepanciesCreate IT helpdesk support tickets when payment processing issues ariseWork within our bank website and interact with operations group contacts for payment related inquiriesInvestigate check payment status for processing payment Voids/Re-issuesReview Positive Pay exceptionsPlace “cancel issue” on lost/misplaced checks that need to be resentCustomer On-BoardingWork with internal On-Boarding team and our payment supplier to set up new customers (establish new customer accounts, create and test check templates, and ensure sample payment files are successfully deployed)Assist in year end 1099 processing for distribution to payment recipientsAssist with state specific withholding tax filings (Quarterly / Annual)RequirementsMust be detail oriented and able to review/dissect contracts and follow customer guidelinesStrong written and verbal communication skills (interacting with internal stakeholders, outside vendors and bank contacts)MS Excel – medium/advanced level skill setAble to work in a high-volume setting where accuracy is essentialMust be able to problem solve and prioritize workloadAble to work as part of a group & individuallyAccounting / Finance background preferredVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
