Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Veeva is looking for a dynamic executive to join the Commercial Strategy team, bringing entrepreneurial energy, passion for client engagement, and deep knowledge of pharmaceutical commercial engagement to support our customers in their goal for commercial excellence.
In this role, you will help shape the value proposition of Vault CRM Suite. You will work closely with account partners to strategize on individual customer accounts and act as a subject matter expert in senior customer conversations. You will partner with marketing teams to communicate messaging internally and externally. You will also work with the Veeva services teams and external partners to ensure products are implemented with customer success.
This is an important role for the success of the Vault CRM Suite and you will be expected to have a significant contribution to the success of the Vault CRM Suite set of products.
What You'll DoShape the value proposition of Vault CRM Suite, building around the core foundation of Multichannel CRM and extending to the full suite of applications (i.e. Campaign Manager, Service Center, Events Management)Create Vault CRM Suite go-to-market messaging and teach that messaging to account partners in a way that enables them to confidently convey the message to their customersAct as a SME in senior level customer conversations and play an executive sponsor at strategic accountsWork with our marketing teams to ensure relevant marketing messaging and product positioningOwn a specific segment of customers (may be either enterprise biopharma or emerging biotech) and drive customer success with Vault CRM Suite for that segmentProvide input to the product team in support of new features and capabilities, including new areas of product growth, based on a deep understanding of business challenges and market dynamicsBe hands-on and in the details while owning the market for your segment of customersRequirements5+ years of work experience in Life Sciences, either in industry, technology or consulting5+ years experience developing or implementing CRM technologyDemonstrated ability to engage at senior levels of client organizationsProven ability to quickly build credibility and develop trusted relationshipsExcellent critical thinking, analysis, and presentation skillsAbility to travel for customer meetings and internal events across the US and Europe as needed#LI-RemoteUS
#LI-Director
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
