Job Description Summary
Location: Ivrea, Italy #onsite
Job Description
Major Accountabilities:
Support site qualification and validation activities (advising, review, approval).
Implementation of Quality Systems (incl. documentation management)
Supplier management activities (agreements, oversight, audit).
Preparation/support and coordination of CAPA/follow -up
Audit and inspection preparation and support, ensure applications, certificate maintenance etc. to local HA
Change control review/approval
Ensure local DI and eCompliance oversight (training, inspections, plan, risk ID etc)
KPI/KQI trending
Handling of technical complaints, deviations, quality events related to Novartis products, systems or processes.
Key Performance Indicators:
Successful support of projects with agreed quality and delivery dates, passing of internal & external inspections.
Meet quality & timelines for all projects
Act in accordance with Novartis standards.
The number and severity of cGMP issues identified during internal and external audits
Year-end figures within budget; Successful coordination of departmental operational activities
Work Experience:
Change Control Management
Audit & Inspection Management
Compliance Risk Management
Good Manufacturing Practices (cGMP)
GxP Experience
KPI Reporting
Quality Management System
Prerequisites:
Minimum of 5 years in pharmaceutical industry (sterile preferred)
Previous experience in HAs inspection support (backroom / SME)
Experienced in QMS document management
Fluency in English
Experience working with electronic quality systems (e.g. change controls, deviations, OOX, complaints, etc.)
Strong quality mindset, documentation, communication, and cross‑functional collaboration skills.
Languages:
Italian
English
Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Skills Desired
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