Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.
Sword Health is seeking a Seasonal Intake Specialist (Doctor of Physical Therapy) to join the Move business unit as part of our Clinical Operations team for at least 3 months. In this remote role, you will be the first point of contact for new members, collecting key information and setting them up for success in the program via telephone call or video call. You’ll use the Sword Portal to ensure accurate onboarding, establish initial goals, and guide members through the first steps of their journey - laying the groundwork for meaningful engagement and long-term results.
This is a seasonal position guaranteed for at least 3 months, with the potential for extension or conversion to a permanent role based on individual performance and business needs.
All of our PTs work 100% from home. This is a Part-time position with hours fluctuating between 10 hours/week and 24 hours/week.
What you 'll be doing :Conduct Onboarding video & audio consultations with members at the beginning of their program.Address any high-level questions a member may have on the program and create the foundations for long lasting behavioral change.Work through the Sword Portal to process information shared by the member to build a brief for the treatment PT.Create handoff notes for the treatment PT to correctly follow the member.Ensure high levels of member satisfaction from the start, setting the stage for continued program participation and success.What you need to have :Must hold a Doctorate of Physical Therapy (DPT).At least 3 years of post-graduate clinical experience.Experience in treating musculoskeletal disorders (Sports background is a plus!)Excellent interpersonal skills with a strong ability to engage members.Creative thinking and adaptability to a hands-off, remote approach.Hard-working and capable of managing the pressures of a fast-paced environment.Comfortable working a flexible schedule, prescribed between 10 and 25 hours per week, with the expectation that the hours prescribed are the hours worked.Minimal to no hours are available to be worked on the weekends.US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
