Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.

The Manager, Supply Chain Operations is responsible for management and oversight of critical operations in direct support of the manufacture of Cell Therapy products in the Bristol-Myers Squibb, Devens Cell Therapy Facility. This may include the following operations:

• Final storage of finished Cell Therapy drug product into cryogenic storage
• Receipt and processing of incoming patients’ apheresis material
• Packaging of finished drug product into cryogenic shipper for shipment to patient
• Performance of material kitting operations to ensure continuous supply of raw materials and consumables to support the manufacture of Cell Therapy products
• Support with SAP transactions and workflows with direct and indirect impact on Manufacturing

This is a direct people manager role where the manager will be accountable for their team’s execution of the activities described above. The hours of this role are 6 AM to 6 PM, therefore autonomy in decision-making, technical expertise, and leadership capability within a commercial CGMP manufacturing facility in the Biotechnology industry is required.

Shifts Available:

6am – 6pm, rotational schedule including holidays and weekends

Responsibilities may include, but are not limited to the following:

Floor Operations:

• Execute against scheduled activities and make decisions and allocate resources accordingly within and across departments.
• Provide management and oversight to floor operations team during first shift
• Perform and oversee the receipt and processing of incoming patient apheresis material with corresponding documentation in SAP and other electronic systems
• Perform and oversee the execution of the drug product put-away to final cryogenic storage location in SAP and other electronic systems
• Perform and oversee the packaging of final drug product into cryogenic shipper for shipment to patient with corresponding documentation in SAP and other electronic systems
• Perform and oversee execution of kit-building and material delivery to support manufacturing with corresponding documentation in SAP and other electronic systems

Quality, Compliance, Safety, and Integrity:

• Triage quality events with team and Quality Assurance to assess deviation requirement, impact, and forward processing decision; escalate as needed to drive resolution
• Ensure proper training for self and team against required unit operation-specific training curricula including SOP, policy, protocol, on-the-job training, health exam, etc.
• Manage implementation and maintenance of appropriate training curricula across team
• Maintain all operating spaces (suites, airlocks, corridors, workstations) in a clean and orderly manner per SOP and always ensure audit readiness. If deficiency is observed, the expectation is to take action to resolve or develop proposal to review with manager to implement solution.
• Lead by example and set expectation for Safety and Quality Culture; promote a mindset of ‘Right First Time’.
• Ensure your and your team’s adherence to all applicable policies, SOPs, and instructional documentation in accordance with BMS expectations
• Lead and manage the development of corrective and preventative actions, deviation responses, and investigations

Operational Excellence and Continuous improvement:

• Identify opportunities for continuous improvement and drive efficiency in the process. Build business case and make proposal to streamline approval and implementation of the initiative.
• Make use of and promote the use of Tier meetings and other existing business processes to drive accountability, manage metrics, and cascade/escalate issues to and from your team
• Develop a mindset of continuous improvement within your team

Management and Development:

• Hire, mentor, and develop exceptional people: Conduct performance reviews and identify opportunities for career growth for members of team as applicable
• Create an environment of teamwork, open communication, and a sense of urgency.
• Additional duties, tasks, and responsibilities as assigned by the Supply Chain department.

Knowledge, Skills & Abilities:

• Health Authority interaction and audit experience; experience with FDA is preferred
• Experience working in an ERP system; SAP EWM is preferred
• Experience with electronic manufacturing execution system (MES); DeltaV and Syncade are preferred
• Familiarity with operation in classified spaces (i.e. CNC and Grade 8)
• Experience with Quality Management Systems; Infinity is preferred
• Experience in following, revising, and creating controlled documentation in a document management system
• Experience with handling patient biological materials and understanding of Chain of Identity (COI)
• Experience with material operations (i.e., material delivery, replenishment, kitting)

Minimum Requirements:

• Bachelor's degree in a relevant science or engineering discipline. An advanced degree is a plus.
• 5+ years of experience in CGMP manufacturing within a biopharmaceutical or cell therapy manufacturing environment
• 3+ years of experience with direct reports required.

Working Conditions:

• Stand and Walk - Required to stand/walk while operating manufacturing/computer equipment for several hours at a time throughout the day. It is expected that at least 70% of the shift is spent on the floor where the operations are happening. Expectation for operators is at least 90% on the floor.
• Work will take place in classified and non-classified spaces.
• Will be required to wear personal protective equipment (PPE) and other clean room garments daily. This may include but is not limited to safety shoes, safety glasses, aprons, face shields, lab coats, full full-body gowns, hairnets, gloves, and hearing protection in accordance with gowning protocol per grade level and safety requirements.
• Work will take place within one facility across several operational suites.

BMSCART

#LI-ONSITE

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Devens - MA - US: $96,600 - $117,060

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1600189 : Manager, Supply Chain Operations